Refund Policy – Mkson Digital Gurukul

We want every student to have a smooth and happy learning experience. But we also understand that sometimes plans can change. This page explains when you can get a refund, how to ask for it, and how we will handle it.

By joining a course or paying for any service, you agree to follow these rules. Please read this page before making a payment.

When Can You Get a Refund?

You may get a full or partial refund in the following cases:

• We cancel your course: If Mkson Digital Gurukul cancels your course due to a technical issue or internal reason, we will give you a full refund.
• You cancel before the course starts: If you change your mind and tell us early, you may get a full or partial refund based on how soon you cancel.
• Course not as explained: If the course is very different from what we promised, you can request a refund. We will check and try to solve it or return your money if needed.

When You Cannot Get a Refund

We do not give refunds in these cases:

• If you cancel after the course has started.
• If you gave wrong or incomplete details that caused issues in starting the course.
• If your class is missed due to network issues, device problems, or other personal reasons.
• If you already used most or all of the course.

How to Ask for a Refund

Follow these steps to request a refund:

1. Call us at +91 8368908648 or email refund@mksonworld.in
2. Tell us your name, course name, payment ID, and the reason for the refund. If possible, send screenshots or proof.
3. We will check your request and reply within 4 working days.

If approved, your refund will be sent to the same payment method within 8 working days. We will also email you once it is done.

Partial Refunds

If you cancel after doing part of the course, we will check how much is done. Then we will calculate and return the amount left after deducting a small processing fee.

Want to Reschedule Instead?

You can change your course date instead of cancelling. Tell us early and we will shift your schedule. It is free if told in advance. If the new schedule needs extra work, there may be small extra charges.

Other Refund Reasons

If you were charged twice or the payment failed but money was deducted, share your proof with us. We will return the extra amount within 5 working days after checking with the bank.

Also share screenshots and payment reference numbers if the problem is related to any technical error.

We Are Here to Help

Mkson Digital Gurukul is here to support all students. We will solve refund issues honestly and with care. If you ever feel stuck or confused, please contact us. We will listen and help.

Need Help?

Here is how you can contact us for refund support:

• Phone: +91 8368908648
• Email: refund@mksonworld.in
• Address: G-77, Abul Fazal Enclave Part 2, New Delhi, South East Delhi, Delhi 110025